📚 Everything else

I have not received the QR code, what should I do?

I have not received the QR code, what should I do?
Photo · Roman Synkevych / Unsplash

You should have received your QR code via the email address that your account is tied to.

Please, check the next possible reasons for not receiving the QR code.

  • You have to process with the payment firstly, the QR code will be sent to your email address right after that.
  • During checkout, you might have selected the Postponed plan activation option.
  • Check the spam/junk folder if you don’t see it in the inbox.
  • If during the registration you used Apple ID for sign up, please check the email address that associated with the Apple account and spam/junk folder too.

We hope you find our services easy to use and hassle free. But if you ever need any help, please don’t hesitate to contact us. We are looking forward to hearing from you!

Get an eSIM

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow