💳 Billing & payments

How can I redeem a bonus code?

How can I redeem a bonus code?
Photo · Андрей Сизов / Unsplash

Bonus codes can be used to redeem wallet credits credit that gets applied to your wallet credits balance. MobileXY and our partners will occasionally give out bonus and promo codes as part of special offers. Get exclusive special offers by downloading our app or following us on social media.

🎁 Don’t forget about our referral program: earn bonuses every time you refer someone to MobileXY.

Follow the steps below to apply a bonus code

  1. Log in to your MobileXY account.
  2. Navigate to the Account tab in the bottom right corner of the app.
  3. Enter your code and then press Next the Apply button.
  4. If you entered the code correctly, you’ll see a notification that the code was successfully redeemed and wallet credits have been credited to your account according to the code type.

I’m getting an error when trying to redeem the code

Referral bonus codes are shared by other MobileXY users and are intended for those new MobileXY users who have not yet made their first purchase.

Reasons why you may get an error when trying to apply the code:

• you have already made your first purchase
• you have already used a referral code (you can only be referred once)
• the user who shared his code with you has not made enough purchases in MobileXY to make the code available for use

If you’re still unable and it’s your first time redeeming a code, please reach out to our amazing customer experience team!

Note: wallet credits balance credits are valid for 1 (one) year from the moment of their receipt, regardless of the method of receipt (in the form of a purchase or in the form of a bonus). wallet credits not used within the aforesaid term will be lost and cannot be recovered. wallet credits cannot be transferred or exchanged for cash.

🎁 Don’t forget about our referral program: earn bonuses every time you refer someone to MobileXY. Each invited friend will receive a bonus of 5 EUR.

As soon as they make their first purchase, we’ll automatically credit your account with 5 EUR.

Please note: the total amount of your purchases must be at least 5 EUR so that your code or link can be activated by invited users.

We will be adding more offers so you can earn extra bonuses with our partners. Follow us on social networks and enable notifications 🔔. Stay tuned!

Updated on November 27, 2025
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