Auto-renew is a feature that allows MobileXY users to automatically renew prepaid plans without the need for manual intervention every time the plan expires.
Auto-renewal benefits 🤟
- Money-back guarantee: If the internet doesn’t work, we will refund the money
- Priority support: Your requests will receive priority attention in our ticketing system
- Stay in touch: We will automatically renew your plan
How to enable data plan auto-renewal feature?
When you purchase a new data plan, you can easily toggle the auto-renewal switch to enable or disable it according to your preference. This option is available on the [Checkout page].
How to cancel auto-renewal?
To manage your auto-renewal feature, simply go to Internet page and find the active data plan in the MobileXY app.
If you do not have sufficient funds at the time of your next withdrawal, the automatic renewal will be automatically canceled.
Encountering issues with auto-renewal?
If you have been charged after canceling your auto-renewal, or if you have any other issues, please contact our support team for assistance.